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Privacy Policy

Effective Date: Aug. 19th , 2025

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At Don’t Miss Out (Oxford TRD), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dontmissout.ca, make a purchase, or request a consultation.

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1. Information We Collect

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We may collect or process the following types of personal information, depending on your interactions with us and as permitted by law:

  • Contact details: name, billing/shipping address, phone number, email address.

  • Financial information: payment method, card details, transaction history.

  • Account information: username, password, preferences, settings.

  • Transaction history: products viewed, cart activity, purchases, returns.

  • Communications: information you share when contacting us (customer support, inquiries, etc.).

  • Device & usage data: IP address, browser, device type, cookies, and site navigation behavior.

We may also create inferences from the above information to tailor your shopping experience.​

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2. Sources of Information

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  • Directly from you: when you make a purchase, create an account, or contact us.

  • Automatically: through cookies, analytics tools, and device tracking.

  • From Shopify: as our e-commerce host and payment processor.

  • From service providers & partners: such as shipping carriers, marketing platforms, and payment processors.

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3. How We Use Your Information

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We use your personal information to:

  • Provide and improve our Services: process orders, arrange delivery, manage your account, and tailor recommendations.

  • Process transactions: verify payments, issue refunds, and detect fraud.

  • Marketing & advertising: send promotional offers, personalized advertising, and product updates (you can opt out anytime).

  • Customer support: respond to inquiries, provide assistance, and resolve issues.

  • Security & fraud prevention: secure accounts, detect malicious activity, and ensure safe transactions.

  • Legal compliance: comply with laws, respond to lawful requests, and enforce our Terms of Service.

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4. Sharing Your Information

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We may share personal information with:

  • Wix (our platform provider) – to host our store, process payments, and provide enhanced features. Learn more about Shopify’s data practices here: Shopify Privacy Policy.

  • Vendors & service providers – for shipping, IT support, payment processing, cloud storage, analytics, and marketing.

  • Business & marketing partners – to deliver personalized advertising and promotions.

  • Legal & regulatory authorities – when required to comply with applicable law.

  • Corporate transactions – in case of a merger, acquisition, or sale of assets.

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5. Wix Relationship

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Since our store is powered by Wix, they also collect and process personal information on our behalf and for their own purposes (such as fraud prevention, marketing services, and cross-merchant analytics).

To understand how Wix manages your data and your rights as a consumer, visit: Wix Consumer Privacy Policy.​

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6. Cookies & Tracking

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We use cookies and similar technologies to:

  • Improve site functionality.

  • Analyze traffic and browsing behavior.

  • Personalize your shopping experience.

  • Deliver targeted advertising.

You can manage cookies through your browser settings, though some features may not function properly if disabled.

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7. Children’s Privacy

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Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect information from minors. If you believe your child has provided personal information, please contact us for removal.

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8. Security & Data Retention

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We use reasonable safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain personal information only as long as necessary for business purposes, legal compliance, or dispute resolution.

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9. International Transfers

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Your personal information may be transferred, stored, or processed outside your country of residence, including in the U.S. and Canada. If you are in the EEA or UK, we rely on lawful transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

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10. Your Rights

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Depending on where you live, you may have the right to:

  • Access/know what personal information we hold.

  • Request correction or deletion of your information.

  • Request data portability.

  • Opt out of targeted advertising and promotional communications.

  • Designate an authorized agent to submit requests on your behalf.

You can exercise these rights by contacting us (see Section 12 below). We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your rights.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date.

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12. Contact Us

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If you have questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, you may contact us at:

 

Don't Miss Out
📍 5694 Ambler Dr, Mississauga, ON L4W 2K9
📞 (647) 355-8505
📧 order@dontmissout.ca

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